Management – BETC Skills Academy

CODE	COURSE TITLE	DURATION
1000167952	Developing & Managing Key Performace Indicator (KPI)	2 DAYS
1000166618	Effective Communication Skills at Workplace	2 DAYS
10001150813	Crisis Management	1 DAY
1000166043	Positive Work Attitudes at Workplace	2 DAYS
1000165485	Effective Change Management	2 DAYS
1000165447	Effective Problem Solving & Creative Thinking	2 DAYS
1000166620	Effective Time Management	2 DAYS
1000166039	Breakthrough Performance	2 DAYS
1000167165	Customer Satisfaction Audit	2 DAYS
1000169279	Effective Sales & Marketing	2 DAYS
10001150814	Cultivating Staff & Performance Management for Continuous Improvement	1 DAY
10001184952	Effective Leadership, Communication, Planning & Control	2 DAYS
1000168153	Effective Presentation Skills	2 DAYS
1000167164	Business Report Writing	2 DAYS
1000169282	Coaching & Counseling	2 DAYS
1000168152	Interpersonal & Communication Skills	2 DAYS
1000169291	Managing Emotional Intelligence at work	2 DAYS
1000169579	Conflict Management	2 DAYS
10001151327	Email & Telephone Etiquette	2 DAYS
1000167926	Effective Time Management and Presentation Skills	2 DAYS
10001242334	Team Building - Building A Winning Team	2 DAYS

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